1. General terms and conditions

  • 1 Scope and basic provisions

The general terms and conditions apply to contracts between the website " “, represented by , following „“ - and the customer (following called customer or client) about the use of the service on www.iddirect. de. These general terms and conditions (GTC) apply to all business transactions between and the client. They also apply to follow-up business, even if this has not been pointed out again and the opportunity to gain knowledge has not been reapplied. The version valid at the time the contract is concluded is decisive. is authorized to use third parties to fulfill its contractual obligations. If makes use of this right, this does not constitute a contractual relationship between the commissioned third party and the customer. The customer accepts the service provided by .

Consumers Within the meaning of the following regulations, every natural person who concludes a legal transaction for purposes that is predominantly neither their commercial nor their independent professional activity. Entrepreneur is any natural or legal person or a legal partnership that acts in the course of a legal transaction in the exercise of their independent professional or commercial activity.

  • 2. Conclusion of contract

The offer of on the website represents one non-binding invitation to the customer to order products. The provision of the product on the website does not constitute an offer in the legal sense. The order confirmation is sent by by email or by telephone order confirmation. An order is only considered accepted as soon as it is confirmed by . The confirmation in electronic form is also considered to be a written confirmation. With confirmation of the order acceptance, the contract between and the client comes into force. The client has the right to cancel the order until . Cancellation of the order must be in writing. The order confirmation results in a legal contract between and the customer. The term of the contract ends with the expiry of the order deadline, but at the latest when the order is completed by . The current processing status of an order can be requested at any time in writing or by telephone from the customer. All offers of the contractor are subject to change and non-binding - also with regard to the price information. Price changes or changes to the product are reserved. With each new offer, all previous offers lose their validity. is committed to perform all services with the utmost care. However, it is not completely excluded that in individual cases information is incomplete, unclear or incorrect to or its content is unclear or incorrect understood and forwarded. No guarantee is given for the correctness and completeness of the information transmitted. reserves the right to refuse acceptance of the order at any time without giving reasons. If an order cannot be carried out within the agreed period due to an important reason (e.g. illness, technical problems or other), the customer will immediately be contacted by informed about this, but the customer cannot derive a claim for damages from this. If can no longer fulfill obligations due to circumstances for which it is not responsible, the right to dissolve the contract without any obligation to pay compensation. Such circumstances are, but not exclusively, fire, accident, illness, power failure, other acts of God or other circumstances on the has no direct influence. If there are discrepancies and / or justified doubts about the correctness of the data transmitted by the customer, has the right to withdraw from the contract at any time withdraw and cancel the order with immediate effect. In such a case, prepayments already made by the customer will be refunded within 14 working days. In this case, possible costs for the chargeback will be borne by the customer. In addition, reserves the right to charge a processing fee in the event of a cancellation due to deliberately incorrect information provided by the customer Amount of 10 euros. Is entitled to limit the order to a normal household quantity.

  • 2.1 Cancellation

The cancellation of already confirmed orders on the part of the client is only immediate after the conclusion of the purchase contract and only possible if one or more important reasons are given. An immediate period is a maximum of 90 minutes after the conclusion of the purchase contract and before with the production or pre-production of one Order starts. If has already started with the production or pre-production of an order, a cancellation of the order is generally excluded. Important reasons for a cancellation can e.g. B. Orders placed by mistake or lacking payment power. Within this period, the cancellation also remains a goodwill service and undertakes never to accept a cancellation. Orders that are booked with the additional option "Express" can generally not be canceled.

  • 2.2 Retention of title

The goods remain our property until the purchase price has been paid in full.

  • 3 prices

All offers and prices are subject to change. All prices are in euro. You only have to pay for the selected product. There are no following costs. Price changes, technical changes, errors, misprints are reserved. Deviating from the currently valid price list, other prices can also be agreed. In any case, this must be in writing. Cancellation of orders by the customer entitle to invoice services rendered. The prices valid on the day of the order apply. The agreed price is due upon the conclusion of the purchase contract. Payments are made exclusively in advance, as a transfer, cash on delivery (existing customers), PayPal payment or cash delivery by post.

  • 3.1 Payment terms

Invoices are due immediately net. The delay in payment begins at the end of two weeks of the invoice date. From the due date, the amount owed plus 12% interest plus 5, - Euro processing fee will be charged. If partial payments or installments have been agreed and the customer is in arrears with a repayment, the remaining amount is due for payment immediately. Any costs of an extrajudicial collection procedure in the event of late payment are borne in full by the client. For large orders, may request an appropriate down payment.

  • 4 Choice of law, place of performance, place of jurisdiction

German law applies. For consumers, this choice of law only applies insofar as this does not remove the protection granted by mandatory provisions of the law of the state of the habitual residence of the consumer (principle of favorability) is our registered office insofar as you are not a consumer, but a merchant, a legal person under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or if your place of residence or habitual residence is not known at the time the lawsuit is filed. The authority to appeal to the court at another statutory place of jurisdiction remains unaffected.

The provisions of the United Nations Convention on Contracts for the International Sale of Goods do not apply.

  • 5 printing

All of our products are manufactured with the greatest care, strict regulations and a clear conscience. Nevertheless, it can happen in rare exceptional cases that one of our products passes our quality control and still has one or more printing errors in the form of small color deviations, discolouration, lines or minor scratches. If these printing errors occur in smaller numbers and sizes, this does not justify the customer's claim for compensation. Only in the case of gross, very large printing errors or serious typing errors that lead to the overall picture of the product being impaired and deviating significantly from the example image on the website do we undertake to deliver a replacement after appropriate proof. A justified claim for compensation must be reported immediately after receipt of the goods by email and, if desired, sent back to .

  • 5.2 Credit card edge

In our production process, the ID or the printed credit cards have small free spaces of approx. 1 mm, which cannot be printed. Sometimes the edges are also filled in and the edge of the picture is cut off by approx. 1 mm on each side. These unavoidable visual defects are not to be regarded as printing errors or product defects and therefore do not correspond to any right to return, replacement or exchange or rework.

  • 6 business hours

Basically, all services are only provided during the usual working day office hours (Monday to Friday). Services on Saturdays, Sundays or public holidays remain at the discretion of .

  • 7 Right of Withdrawal

In principle, consumers have a right of withdrawal with regard to the items they have purchased. However, there is no right of withdrawal in accordance with Section 312 d (4) of the German Civil Code (BGB), since the subject of the contract is the delivery of goods that are made to customer specifications or are clearly tailored to personal needs.

  • 8 Customer obligations

The client will inform us of any special requests when ordering. The customer must send the data carriers, information and documents required for the execution of the production order without prompting. is entitled to terminate the contract after a reasonable grace period, provided the client does not meet its aforementioned cooperation obligations. The right to remuneration and compensation resulting from the customer's failure to cooperate also remains in force if no longer exercises its right of termination. cannot be held responsible for errors that are caused by the fault of the customer or unforeseeable events. In particular, is not liable for production delays or delays in delivery, loss or execution defects caused by an unclear, incomplete or even incorrect or faulty Specify in the customer templates.

  • 8.1 File transmission and image quality

The data transmitted by the client are transferred to the products without further testing on our part. If the customer has transmitted incorrect or incomplete data during the data transmission, this must be reported to immediately, in writing or by email. As soon as has started to produce the ordered article, it is no longer possible to subsequently change the article-related data. is not liable for incorrectly transmitted data of the client, especially not for pictures that were transmitted in insufficient quality. The customer is liable for any transmission errors or typing errors.

  • 9 Production and delivery

Der Production of the products ordered by the customer does not start until the full payment of the open invoice and the submission of all production-related data and documents. Unless expressly agreed otherwise, a period of 14 working days must be given to for the completion of the products ordered by the customer. So-called express orders are excluded from this.

The goods are delivered after successful production, in a shipping method chosen by the customer during the ordering process. If nothing specific is selected, the standard shipping is incurred. With standard shipping, delivery is made as an uninsured PRIO letter with tracking with the Deutsche Post, the delivery of which usually takes 1-2 working days, but in exceptional cases may take longer.

For delivery by post or courier owes only the transfer of the documents to the transport person. The risk of losing them on the tow to the place of success is again the sole risk of the customer. Loss, destruction or falsification of the products on delivery, unless they are based on intent or gross negligence on the part of , are the sole risk of the client. In the event of loss, the client releases from all claims for rectification or compensation. is still entitled to subcontract the goods and services in its own name and for its own account to third parties. If this right is exercised, this does not establish a contractual relationship between the commissioned third party and the customer. Specified delivery times and dates are only binding as soon as they have been confirmed in writing by . The delivered goods remain the property of the contractor until all claims against the customer have been settled in full. If the customer chooses express delivery when ordering, the delivery to national delivery addresses is made as an express shipment by DHL Express (delivery during the next day (Monday to Friday) or by UPS Express. In this case, the transport service provider is liable for loss or damage of up to EUR 500 per International express shipments are sent by express mail with Deutsche Post and are not insured.

The information required for the production of the ordered items is provided by the customer during the ordering process via the Text boxes or forms provided for this purpose. The data transmitted by the customer will be printed without review, feedback or correction. Except from this are inadmissible data that violate applicable law. We will remove illegal entries, texts, photos or objects without further feedback and not taken into account in production and printing. The product After the removal of these texts or images, ion will continue as before and the order will be executed in accordance with the closed purchase contract. Illegal content can e.g. Entries from official institutions, unconstitutional or right-wing populist content in the form of text or images or titles such as be the doctorate. The removal of such elements does not justify withdrawal from the purchase contract, reimbursement or compensation claims against

If an order is not delivered to the customer by the shipping company due to incorrect address details, for the new one Outgoing goods of this order, a flat shipping fee of 5 euros. The article will only be sent again after successful receipt of payment. Payment is made using the usual payment methods. The client also has the option of personally picking up his order during business hours and after contacting us in advance.

  • 10 Service delays, deadlines and acceptance

The execution date and the delivery date depend on our current order situation and are 1 to 7 working days after receipt of payment and receipt of all relevant data. Shipping or electronic transmission is at the customer's risk. is not liable for incorrect or harmful transmission of the data or for their loss or for their damage or loss on the non-electronic transport route. The service is deemed to have been accepted 7 days after delivery.

  • 11 Legal provisions

The ID cards or fantasy ID cards supplied by are intended exclusively for private use and are to be understood as so-called "prank items". They are not suitable for identification or legitimation. From a legal standpoint, a fantasy passport is genuine and not a fake.

The ID cards and cards are only a sample or a novelty that must not be used in public transport. They have no official status and are not official documents or certificates. They may not be used in legal transactions and do not transfer any rights or privileges to the owner. Passing on false or fraudulent information is prohibited and unlawful. The use of the fantasy cards or joke cards supplied by are not to be understood as a type of proof and may not be used as such. The cards are not proof of age or status, especially with false identity information. The misuse of our fantasy ID cards is illegal. By purchasing our products, the customer assures that he / she will not use the fantasy cards supplied in legal transactions, public transport or for illegal purposes. is in no way liable for any (direct, indirect, accidental, special, typical, consequent or other) loss or damage resulting from the use of our ID cards. In case of doubt, the customer releases us from all damage. The use of our ID cards can be illegal or illegal in some regions or countries. It is the responsibility of the customer to check whether possession of our prank cards is permitted in these regions before the customer purchases a card.

  • 12 Confidentiality and Data protection

iddirect GbR assures that the information and data provided by the customer will be treated with absolute confidentiality. Due to the electronic transmission of data between iddirect and the customer, absolute protection of confidential data and information cannot be guaranteed. Furthermore, it cannot be ruled out that third parties will have unauthorized access to the transmitted data and information electronically.

  • 13 Final provisions

The law of the Federal Republic of Germany applies. For consumers who do not conclude the contract for professional or commercial purposes, this choice of law only applies insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer is habitually resident.

The provisions of the United Nations Convention on Contracts for the International Sale of Goods (United Nations Convention on Contracts for the International Sale of Goods) do not apply.

Should individual provisions of the contract with the customer, including these General Terms and Conditions, be or become wholly or partially ineffective or the agreements contain a loophole, this does not affect the validity of the remaining provisions. In these cases, the parties undertake to replace the ineffective provision in whole or in part with an effective provision, the economic success of which comes closest to the ineffective provision.

  1. Customer information
  2. Identity of the seller

Iddirect GbR

Brunnenstraße 7/1

74906 Bad Rappenau


Phone: 01234/56789


2. Alternative dispute resolution

The European Commission provides a platform for out-of-court online dispute resolution (OS platform), which can be accessed at https: // .

We are ready to participate in dispute settlement procedures before consumer arbitration boards.

3. Information about the conclusion of the contract

The technical steps to the conclusion of the contract, the conclusion of the contract itself and the possibilities for correction take place in accordance with the regulations "conclusion of the contract" of our general terms and conditions (part I.).

4th Contract language, contract text storage

4.1 Contract language is German.

4.2 The complete contract text is not saved by us. Before sending the order via the online shopping cart system, the contract data can be printed out or electronically saved using the print function of the browser. After receipt of the order by us, the order data, the information required by law for distance contracts and the general terms and conditions will be sent to you again by email.

5. Essential characteristics of the goods or services

The essential characteristics of the goods and / or services can be found in the respective offer.

6. Statutory liability for defects

The liability for defects is based on the "Warranty" regulation in our General Terms and Conditions (Part I).

last update: 10.08.2019